Please ensure that the terms and conditions are read and understood before a deposit is paid, as payment will indicate that you have read, understood and agree to the terms and conditions.
By placing an order, the Customer agrees to the following Conditions. All rental items remain the property of Visually Creative. The rental agreement is between Visually Creative and the Customer.
BOOKING FEE’S & BALANCE PAYMENTS
Visually Creative will require a non-refundable booking fee (mentioned on your invoice) to secure a date in advance via direct bank transfer. Full payment is to be made at a minimum of 30 days prior to the event date.
BOND, DAMAGED, BREAKAGE & LOSS
A bond/security deposit is required for all rental orders and will be refunded once the rental items have been inspected and cleared of damage, breakage or loss. Security deposit will be refunded within 7 days, in full or deducted according to any damage, breakage or loss. This will be returned via bank transfer to the customer.
The amount of bond held will be minimum $150 or greater depending on amount hired.
If there is any damage, breakage or loss to the rental items the Customer will be charged for the replacement value. Replacement value of our rental items is based on the current retail value. The replacement value will be deducted from the Customer’s security deposit. If the replacement value exceeds the security deposit the Customer will be charged for the additional costs which is payable within 7 days of your event.
RENTAL RATES
All hiring rates are ONLY for the hiring of products and not for any other services. Any other services agreed upon will be deemed separate to this agreement.
MINIMUM HIRE
There is a minimum hire of $100.00 per order. (No exceptions)
RENTAL RESPONSIBILITIES
Responsibi