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FREQUENTLY ASKED QUESTIONS

What services does ASF provide?

Alison Samantha Florals is a floral design studio. We use fresh flowers for our weddings and events. The items we create are:

- Personal flowers such as bouquets, buttonholes etc.

- Ceremony/church flowers, including arch flowers, flower installations

- Reception flowers; bridal & guest table flowers (in all shapes and sizes)

- Flower ceiling installation

- Arch & arbors hire, tabletop decor, such as; vases, votives, candleholders (our inventory is extensive)

What’s the minimum spend?

Currently, our minimum spend is $5000 for weddings within Sydney, $8000 for weddings outside of Sydney. This is to ensure that we have an ample budget to create an event to the standard of our client’s expectations. We can always provide alternative suggestions to ensure we maximise your budget.

Our enquiry/booking process?

ENQUIRE - Complete our online form.Within 48 hours, you’ll get an email response from me.

CONSULTATION - After you’ve filled our inquiry form, I’ll be in touch via email to let you know my availablility for your event date. Then from there I'll schedule a phone consultation and talk more indepthly about your vision.

PROPOSAL - After our consultation, I’ll create an initial quote and mood board tailored to your needs. The quote will have itemised design pricing, as well as design, labor, delivery, setup and packdown cost. The visual mood board serves as a representation of your color palette and aesthetic and will showcase examples of designs for your event.

CONFIRMATION - Once the quote and mood board are approved, I’ll send over a contract along with payment information. Upon the signing of the contract and payment of the 30% booking fee, your event will be officially booked.

THE EVENT - Once I’m booked as your florist, I’ll handle the rest of the details and we’ll communicate as needed. I’m always just an email or phone call away if there’s anything else I can help with during the process. I look forward to being a part of your special day!

May I make changes to the floral proposal?

Yes of course, naturally this happens. We'll help you work out any items that need adjusting, and confirm all details 6 weeks prior to your date.

What deposit do you require? What forms of payment do you accept?

We require a 30% non-refundable deposit to secure your booking. Our preferred method of payment is direct deposit, alternatively, if you wish to pay via credit card, you may through Paypal (you will incur a 3% surcharge, care of Paypal).

How early should I book my wedding/event flowers?

We recommend touching base with us once you have booked your venue. This will assist us in providing suggestions for your venue. We will discuss your style and the look and feel you wish to achieve, factoring labour within the space we will be working in. However, we recommend booking at least 12 months before your wedding.

Where are you located? Do you create weddings outside of Sydney? How far do you travel?

Our Studio is based in North West Sydney; however, we service our clients wherever the event is situated. We are happy to travel interstate and welcome international destination weddings.

We have created weddings in the following areas and everywhere in between Sydney, Northern Beaches, Central Coast, Newcastle, Hunter Valley, Port Macquarie, Blue Mountains, Camden, The Southern Highlands, Kangaroo Valley, Wollongong, Kiama, Canberra and Melbourne.

Yes, we have a lot of experience installing weddings outside of Sydney, however, please note there are sometimes additional labour costs and will be charged according to how far our team need to travel, which sometimes may require overnight accommodation. However, we will always discuss this initially. 

Do you have insurance?

We sure do. We have full public liability insurance and will present the certificate upon request.

What are your terms & conditions?

Please email us at alisonsamanthaflorals@gmail.com for a copy of our terms and conditions. We provide our terms & conditions on all our client's proposals.

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